With AloTech's user-friendly interface and flexible, scalable structure, you can easily manage customer requests. Strengthen your customer relationships with the AloTech platform, which offers omnichannel communication and easy integration. You can also track and report on your services, sales and opportunities both in real time and historically.
Real Estate Companies That Choose AloTech
CRM Integrations
AloTech integrates easily, so your call center staff can view and manage the details of the people they speak with on a single screen. Offer customers tailored service and help your company stand out.
Online Payment with Virtual POS
AloTech's Iyzico integration lets you offer customers a fast and secure way to pay. Taking payments over the phone with a virtual POS speeds up your sales process and also strengthens trust in your business.
Flexible Headcount
Employees in different locations talk to customers on a single platform, while managers monitor the whole operation in real time from a single screen. If you wish, keep reports for each location separate so teams cannot see one another's operations, ensuring information security between offices.
Automated Calls and Reporting
With AloTech, you can set up automated calls for any notification you need. Monitor these calls live from the supervisor screen and see call details in our reporting module. With AloTech's Click to Call feature, simply click a phone number saved in a contact record in your CRM to start a call, with no extra steps.
Agent Portfolios
With the last-agent transfer and preferred-agent queue steps in your IVR, callers can be connected to the agent they last spoke with. This gives customers a personalized experience with the agent of their choice. You can also assign different regions or lists to each agent and run your sales, marketing or support operations the way you design them. Your field staff can use AloTech's mobile solutions, so you can view all data from both office and field employees on a single platform.
AloTech to Manage All Your Customer Interactions
Use the power of AI to improve your customer satisfaction scores.
Make efficient calls to predefined contact lists using a mathematical algorithm.
Beyond our ready-made APIs, our software integration experts and project team are here for needs that call for custom work.
Use the features of your IVR flow to offer smart solutions both to customers who call you and to those you call.
Manage VIP or segmented customers by phone number or code through a web service.
Serve customers in their own language without interruption, with text-to-speech that supports more than 40 languages.
Record both inbound and outbound calls made by your field sales teams, then listen to them anytime, report by employee and evaluate performance.
A simple, clean interface, fast and solution-oriented communication, and an innovative company that keeps improving. Everything you look for in a solution partner = AloTech