Sales team productivity is a top priority for every company. With AloTech's automated dialing, your sales teams can increase call volume, agents can get real-time support from supervisors when needed, and you get more productive results. Reach more prospects and raise the success rate of your sales campaigns.
Hold More Conversations
Low call rates make it hard to reach prospects. AloTech's next-generation Predictive Dialer and IVR Dialer are designed to automate outbound calls. With AloTech campaign calls, agents hold more conversations, use their time effectively and raise their success rate.
Effective Sales Reporting
From the supervisor screen, operations managers can listen to past recordings with a few clicks, listen in on agents' live calls, whisper to the agent at the right moment, join the call as a conference or end an active call when needed. They can monitor agents in real time to evaluate performance and measure customer satisfaction.
Raise the Success Rate of Your Sales Campaigns
Integrate AloTech with your CRM to sell faster and smarter and raise both campaign success rates and call efficiency. Agents can tag calls during or after the conversation, so you can track opportunities and customers more easily and effectively.
Integrated Call Center
Easily integrate AloTech with your web-based CRM, e-commerce or help desk tools, and set up integrations and automations quickly with our ready-made APIs. Your team's activity is automatically logged in your CRM or any other app you choose, so agents can focus on their conversations and work more efficiently.
Multichannel Experience
Prospects interact with your company through channels such as phone, live chat, WhatsApp and mobile apps. AloTech lets you handle contacts from all these channels and lets sales agents manage every interaction on a single screen, without switching between screens.
AloTech to Manage All Your Customer Interactions
Listen to phone calls to spot coaching opportunities.
Use the power of AI to improve your customer satisfaction scores.
With its flexible reporting capabilities, AloTech gives your call center management software. Run your call center on AloTech's infrastructure and expand your reporting capabilities.
Measure the service you provide and your agents' performance with quality management.
Serve customers in their own language without interruption, with text-to-speech that supports more than 40 languages.
AloTech is not tied to any single carrier and works with all SIP Trunk-compatible carriers in Türkiye and abroad.
Route every call to the best available agent for each customer.
At the BluTV Customer Contact Center, AloTech supports our developments and our customer communication thanks to its solution-oriented, innovative approach, an interface that improves the employee experience, cloud technology that fits remote working, easy integration with new technologies and 24/7 support.