E-Mail

Move your e-mail inbox to AloTech and make your work easier. With the e-mail integration, respond to customer requests through the AloTech cloud contact center.
E-Mail: agent status card

Easily Manage Complex E-mail Traffic!

With the e-mail channel integrated into the AloTech cloud contact center system, you can easily manage customer requests that come in by e-mail on a single screen. Leave cluttered inboxes behind and handle all sending and receiving of e-mails through AloTech’s clean interface.

What Are the Advantages of the E-Mail Channel?

Easy Request Management

Centralized Control

Multi-Request Handling

Easy Written Access

E-mail Optimization for Fast and Effective Customer Communication!

In the E-Mail section of the AloTech screens, you can view your e-mails, create new e-mails and send them. You can also easily reply to incoming e-mail conversations on the same screen.

Thanks to this integration, your operations team becomes more efficient, and fast, effective customer communication increases customer satisfaction.

Shorten Response Times with Custom Template Messages!

With AloTech, you can create e-mail template messages tailored to your needs. With message templates you can easily create from the AloTech screens, you can respond faster to requests that come in by e-mail.

E-Mail templates: agent status card

Analyze Your Performance with Advanced Reporting Tools!

As with every communication channel, you can track your e-mail performance in real time. With advanced reporting features, you can access incoming e-mail requests, past records, customer information and real-time data on your entire e-mail operation.

How Does E-Mail Integration Work?

Integrations

Discover AloTech’s Written Communication Solutions

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Chat

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Chatbot

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WhatsApp

Messenger

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Instagram

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Telegram

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Viber

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SMS

Frequently Asked Questions