With AloTech Voice Communication Solutions, your offices, business partners and customers abroad can all communicate with each other under one roof. Customers in other countries can reach you through your local number in their own country. You can answer international calls from anywhere you like.
Management from a Single Channel
Your agents or departments in different countries can communicate easily over the AloTech infrastructure. All of these calls can be reported and recorded. You can easily access your agents' login and logout times, call counts, and missed and answered call data.
Use Local Numbers in Your International Operation
You have expanded abroad and want to support your customers with a line from their own country. At AloTech, we add the numbers you own abroad to our cloud call center system and make the necessary arrangements. We can also set up IVR systems with different language options for each country. All you need to do is get your numbers abroad and join the AloTech family.
Multi-Language Support
Your teams working abroad can also use AloTech with an English interface. Your customers abroad can be greeted by an IVR specific to their country. Agents who speak more than one language can see and manage calls in multiple languages from a single account, so they can greet each caller in the right language.
Reach AloTech 24/7
Our technical team will help with all your technical support needs, in English or Turkish. Reach us via WhatsApp, Live Chat, email and phone without worrying about time differences between countries. Our technical support team is ready to help 24/7!
Location-Independent Call Center
You can get numbers not only from Türkiye but from other countries too, and answer calls in any country regardless of where your number is registered. Thanks to AloTech's easy integration structure, your staff can work smoothly on the same infrastructure even while serving from different countries. The AloTech infrastructure supports your business with unlimited concurrent call management and the power of the cloud.
AloTech to Manage All Your Customer Interactions
Route every call to the best available agent for each customer.
Make efficient calls to predefined contact lists using a mathematical algorithm.
Make efficient calls without agents for satisfaction surveys, informational announcements and campaigns.
Minimize your customers' privacy concerns with number masking and give them a call center experience they can trust.
Measure the service you provide and your agents' performance with quality management.
Serve customers in their own language without interruption, with text-to-speech that supports more than 40 languages.
AloTech is not tied to any single carrier and works with all SIP Trunk-compatible carriers in Türkiye and abroad.