WhatsApp
Inbound Calling
Manage user-initiated WhatsApp calls through AloTech!
You can now manage incoming WhatsApp calls from a single place, together with your chats, social media messages and traditional calls.
Be Reachable in One Tap, Build Brand Loyalty
Let your customers call you from the very chat screen they are using, with a single tap. All incoming WhatsApp calls are fully integrated with your existing call flows (IVR, reporting). Your team manages every channel from a single unified screen and works more efficiently. For your customer, an effortless experience; for you, full control.
Manage Your Processes with Data
Take your operational power to the next level. Route WhatsApp calls automatically with advanced IVR and eliminate wait times. Bring all calls together in a single report, analyze them and measure performance with clear KPIs.
Stop guessing and make data-driven decisions to turn your call center into a modern mission control center.
Easy Setup, Quick Start
Once you have created your verified WhatsApp Business account, connect your number to AloTech with guidance from our team. Then enable the feature from your panel and configure your call flows. Share your number with your customers and start tracking performance on your dashboards in real time.
Contact us for more information and discover our omnichannel solutions!
Meet Türkiye’s Largest Call Center Cloud
